Frequently Asked Questions

What is the HIMSS Learning Center?

The HIMSS Learning Center is an online resource for continuing education in health IT. We provide a full schedule of webinars and virtual briefings on the most pressing topics for healthcare professionals. Presentations are delivered live by established experts during business hours. Attendees who join the live presentation will have the opportunity to ask questions directly during the session. Recorded presentations are made available soon after the live session.

What is CPHIMS/CAHIMS Certification, and how do I track it?

Achieving CPHIMS/CAHIMS Certification demonstrates you meet an international standard of professional knowledge and competence in healthcare information and management systems. Content within the HIMSS Learning Center indicates eligibility for CPHIMS and CAHIMS credit. Candidates who meet CPHIMS eligibility requirements can apply to take the certification examination. Learn about the Four Steps to Becoming a Certified Professional in Health Information & Management Systems. Credit tracking forms are located  under Certification Benefits in the Earn Credits tab.

Why do I have to "upgrade" to access content?

There are varieties of content and events available in the Learning Center. For some content items, you will be prompted to "upgrade" in order to view the content item. Please note, although you are upgrading to access the item, only Online Courses and Conference Presentations have a cost associated with them.

How do I change my language preferences?

Education is universal! The HIMSS Learning Center offers multiple languages to choose from in order for attendees to gain the most value out of the Learning Center! Changing your language in your profile will update navigation items in the toolbar and translate private communications such as private chats and email communications. A full list of supported language alternates is available under "My Profile" where you can adjust your preference.

What are the minimum requirements from my computer that I will need to participate?

The Technical Requirements can be found here.

How do I find my browser version and OS?

To find your computer details, please click here

I am unable to chat within the event, how can I chat with other users in the event?

If you are experiencing problems using the chat communication features within the event, such as not receiving new message notifications or being unable to send text in a chat window, it may be due to the configuration of your company's network. Certain firewall configurations can prevent the communication features from functioning properly. Click here for details.

Will I still be able to participate if my company has a corporate firewall in place?

In most cases firewalls will not pose a problem. You should be able to participate in the entire event even if your company has a firewall in place. There is a port checker in the system check. This will allow you to see any potential issues. To run the system check, click here.

I am seeing the following message on my IE browser: "This page contains both secure and nonsecure items. Do you want to display the nonsecure items"? What should I do?

If you are having problems viewing mixed content (http non-secure and https secure content on the same page), please refer to the browser related fixes below.

To configure Internet Explorer to correctly display secure content, please click here.
To configure Firefox to display secure content, please click here.
To configure Safari to display secure content, please click here.
To configure Google Chrome to display secure content, please click here.

Mobile Experience Frequently Asked Questions

Do I need to download anything to view the event on my mobile device?

You will not need to download an application to view the event on your mobile device, but you will have to download the XPOCAST app to view presentations.

What mobile devices are supported?

The Mobile Requirements can be found here.

Will I be able to participate from my computer and mobile device?

A user may attend via their mobile device or on a PC/Mac browser. The choice is theirs; however a user cannot do both simultaneously as the “Already Logged In” message will display.

What is the direct XPOCAST App link?

The XPOCAST App for iOS can be found here.

The XPOCAST App for Android can be found here.

What is the direct link to download the INXPO Universal App?

The INXPO Universal App for the Windows Phone can be found here.


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