Topic

1. Before posting your question to a discussion board, check if anyone has already asked it and received a reply.
2. Stay on topic. Don’t post irrelevant links, comments, thoughts, or pictures.
3. Don’t type in ALL CAPS! If you do, it will look like you’re screaming.
4. Don’t write anything that sounds angry or sarcastic, even as a joke, because without hearing your tone of voice, your peers might not realize you’re joking.
5. Always remember to say “Please” and “Thank you” when soliciting help or receiving help.
6. Respect the opinions of your peers. If you feel the need to disagree, do so respectfully. Remember that others are entitled to have their own perspective on the issue.
7. If you respond to a question, make sure your confident your answer is accurate and well thought out before you reply. Others in the discussion will appreciate your well written, accurate response. 
8. Be brief. If you write a long dissertation in response to a simple question, it’s unlikely that anyone will spend the time to read through it all.
9. If you ask a question and many people respond, summarize all answers and post that summary to benefit all participants in the discussion.
10. Check the most recent comments before you reply to an older comment, since the issue might have already been resolved or opinions may have changed.
11. If you refer to something someone said earlier in the discussion, quote a few key lines from their post so that others won’t have to go back and figure out which post you’re referring to.
12. Run a spelling and grammar check before posting anything to the discussion board. It only takes a minute, and can make the difference in how you and your brand is perceived.

Rule of Thumb: If you wouldn’t do or say something in person, don’t do it online either.