How Memorial Sloan Kettering and Penn State Health Accelerated Their Digital Transformation Strategy

The Healthcare industry has gone through unprecedented change in the last year in response to the global pandemic.

As the consumer experience in this space continues to evolve, gaps in healthcare delivery systems have become more noticeable. For providers, having a patient-centric, digital first strategy is no longer a “nice to have.”

A true shift to wellness requires a lifetime engagement with patients to drive better outcomes and ultimately a healthier population. Join us to learn how Memorial Sloan Kettering Cancer Center and Penn State Health are leveraging Salesforce as a complete and flexible digital platform to drive an elevated patient engagement strategy while connecting care teams, clinicians, patients, and family members allowing them to provide the right care, in the right place, at the right time.

During this webinar you will:

Learn how to increase patient engagement across their care and wellness journeys
Hear how to leverage a digital platform to increase access and operational efficiencies
See how to leverage data and insights to improve outcomes individual level and across populations

By registering for this webinar, you agree to have your contact information, including email, passed on to the sponsors of this webinar for the purpose of following up on your interests.

Claus Jensen, PhD

Chief Digital & Technology Officer
Memorial Sloan Kettering Cancer Center

Bio info: Claus is the Chief Digital Officer and Head of Technology for Memorial Sloan Kettering Cancer Center. He oversees...

Claus is the Chief Digital Officer and Head of Technology for Memorial Sloan Kettering Cancer Center. He oversees the integration of data and technology resources and develops the data and digital platforms that will enable MSK to meet critical patient care and research objectives.

Claus also directs the operations of Information Systems, Health Informatics, and Data Products, as well as other core components of MSK’s information technology ecosystem. He works closely with leaders across MSK to design, create, and
optimize solutions that benefit patients, researchers, clinicians, and administrators. Claus is a transformational change agent with a track record of driving multi-year transitional agendas in
large organizations, bringing together ideas, people and technology.

His background prior to MSK spans 20 years of transformational leadership roles at Danske Bank, IBM and as Chief Technology Officer of CVS Health/Aetna. During his time at IBM he was a trusted advisor on business and IT transformation journeys for many of the Fortune 100 companies. Claus enjoys learning about world history and spends his vacations exploring different parts of the United States with his wife and two daughters.

Claus has a PhD in Computer Science from Aarhus University, Denmark. He is a thought leader in business and IT integration, holds 14 patents, and is a published author of six books and numerous articles.

Cletis Earle, MS, CHCIO

Senior Vice President and Chief Information Officer
Penn State Health

Bio info: As senior vice president and chief information officer, Cletis Earle provides vision and leadership for developing...

As senior vice president and chief information officer, Cletis Earle provides vision and leadership for developing and implementing information technology (IT) initiatives across Penn State Health and Penn State College of Medicine.

Prior to his 2019 arrival in Hershey, Earle was senior vice president and chief information officer for Kaleida Health/Great Lakes Health of Western New York. There, he provided leadership for the IT team, overseeing strategic and tactical planning, plus development and coordination of the IT platform.

Earle previously served as vice president and chief information officer at St. Luke’s Cornwall Hospital in Cornwall, N.Y. He began his IT health career as a support manager at Brooklyn Queens Health Care Inc. in Brooklyn, N.Y., eventually taking on roles as director of technology and vice president, chief information and privacy officer within the organization.

Earle is a member and former chairman of the College of Healthcare Information Management Executives. He holds a bachelor’s degree in psychology from the College of New Rochelle in New Rochelle, N.Y., and a master’s degree in information systems from Strayer University in Washington, D.C.

Jason Martial

Senior Manager of Healthcare Marketing
Salesforce

Bio info: Jason works on the Healthcare and Life Sciences marketing team at Salesforce, specifically leading marketing efforts...

Jason works on the Healthcare and Life Sciences marketing team at Salesforce, specifically leading marketing efforts to support Healthcare Providers. He has worked in a variety of roles in the Healthcare and Life Sciences space, including biotechnology and consulting for hospitals and health systems.

Dr. Sindhu Pandit

Clinical Global Lead, Healthcare
Salesforce

Bio info: Sindhu Pandit, MD, MBA is a clinical leader on the Healthcare and Life Sciences team at Salesforce. Most recently,...

Sindhu Pandit, MD, MBA is a clinical leader on the Healthcare and Life Sciences team at Salesforce. Most recently, Dr. Pandit was the Medical Director for the Ochsner Rehabilitation Hospital in New Orleans, LA and her clinical practice included both inpatient and outpatient responsibilities. She is a board-certified physician in Physical Medicine and Rehabilitation and continues to practice.