Innovation in Action: Easing the Burden on Clinicians and Patients with Machine Learning

The end of January saw the first U.S. case of COVID-19. A little more than a week later, the first person-to-person case appeared in the U.S. and the Trump Administration declared the coronavirus a public health emergency the next day. As the world watched the disease spread, healthcare organizations had to quickly figure out how to treat, examine, and calm anxious and possibly highly-infectious patients without overwhelming their emergency rooms and ICUs.

With a call from the leadership team at Providence St. Joseph, Maryam Gholami, head of digital products, was tasked with figuring out the problem. As she’ll explain in this special HIMSS webinar, Providence, one of the largest healthcare organizations in the northwest, recognized that a huge volume of worried people would ask for tests, and Gholami turned to Chatbots and machine learning to help triage the population.

This is a familiar story in the early stages of the pandemic. Necessity required healthcare to innovate to alleviate the burden on healthcare providers and also to better serve an anxious and reeling public.

Join HIMSS for this webinar to hear Gholami and Jawad Khan, Rush University Medical Center’s director of data sciences and knowledge management, discuss how COVID-19 put machine learning and AI projects on the fast track throughout healthcare and if this accelerated path will continue when COVID-19 is in the rearview mirror.

Key discussion points:

Scaling technology quickly to address demand
How machine learning can improve patient pathways to ease provider burden
Navigating symptoms and results to steer patients
Talking to executive leadership about critical technology
Working under pressure with clinical and non-clinical staff
Lessons learned, pitfalls and hurdles and their solutions

Moderator: Jonah Comstock, Director of Content Development & Editor-in-Chief

Jawad Khan

Director of Data Sciences and Knowledge Management
Rush University Medical Center

Bio info: Jawad Khan is director of data sciences and knowledge management at Rush University Medical Center, where he leads...

Jawad Khan is director of data sciences and knowledge management at Rush University Medical Center, where he leads Rush’s analytics and data strategy, focusing on leveraging data from all sections of the business, including clinical, ERP, security, device sensors, and people/patient-generated data, to provide improved safety, better clinical outcomes, reduced cost, and innovation. Jawad has more than 20 years of experience in analytics, software development, data management, and data security. Previously, he was a lead architect at Century Link, where he provided cloud enablement strategies for data and applications to clients like GE Capital, Coca-Cola, Proctor & Gamble, and Warner Bros., and a managing director at Opus Capital Markets, where he was responsible for leading analytics, data security and compliance, and software development as well as data center and infrastructure development and operations. He also worked as a software engineer consultant for one of the Big Six consulting firms. Jawad holds a degree in computer engineering from Southern Illinois University. He speaks regularly at professional and community events and is a Cricket commentator for Chicago NPR affiliate WBEZ

Johan Comstock

Director of Content Development & EiC, HIMSS Media
HIMSS Media

Moderator

Jonah Comstock is the Editor of MobiHealthNews where he oversees all editorial content and manages the news team. An alumnus of the Columbia University Graduate School of Journalism and The College of Wooster, Jonah has previously written for Psychology Today and the Columbia Journalism Review. He's also a Dow Jones Copy Editing Fellow and has worked on the copy desks at Newsday and the Tampa Bay Times. He worked on the weekly radio show Uptown Radio at Columbia and brought that expertise to MobiHealthNews to help start the MobiHealthNews Podcast. Jonah works out of MobiHealthNews HQ in Cambridge, MA. He has spoken at HIMSS' mHealth Summit and served as a judge for the GSMA Global Mobile Awards. Reach him at jonah.comstock@himssmedia.com or on Twitter @JonahComstock.

Maryam Gholami

Head of Digital Products
Providence St. Joseph

Bio info: Maryam Gholami serves as the head of digital products at Providence St. Jospeh where she focuses on working with...

Maryam Gholami serves as the head of digital products at Providence St. Jospeh where she focuses on working with strategic and operational stakeholders to deliver best in class experiences for consumers and caregivers. Maryam is responsible for product management, design, and technical program management. She brings over 15 years of experience in building technology products, leading multidisciplinary teams including product, design, and engineering, within well-established companies and start-ups.

Prior to PSJH, Maryam served as the cofounder and chief executive officer at Zoi Health, a digital healthcare startup focused on prevention and management of chronic conditions through personalized health coaching, combining the power of telehealth and an intelligent health assistant. Prior to Zoi Health, Maryam served as the head of consumer products at Practice Fusion, leading the design and development of digital products throughout the patient journey. Maryam came to Practice Fusion from Microsoft, where she had managed various products including Bing mobile and local search, and personal digital assistants (Cortana).

Maryam studied computer science and business at the University of British Columbia and Kellogg School of Management.

Event Type : Upcoming

Date : Sep 22, 2020 01:00 PM CT

Cost : Complimentary

Credits : CPHIMS, CAHIMS

Speaker(s) : Jawad Khan, Johan Comstock, Maryam Gholami

Innovation in Action: Easing the Burden on Clinicians and Patients with Machine Learning