Start As You Mean to Go: How Prehospital Patient-Centric Data Drives Better Outcomes and Reduces Downstream Interoperability Headaches

Discussion of best practices around obtaining access to prehospital data from EMS agency partners and bringing that data into the health system and, in particular, the emergency department. Learn how prehospital data integration allows hospital administration to meet Joint Commission requirements, improve both the patient’s and healthcare providers experience, and achieve better outcomes. Accurate patient clinical and financial data drives the timeliness of care, patient satisfaction and financial reimbursement. Having seamless integration at the time of patient care and during the transition from EMS to hospital care reduces the need for additional back end solutions and costly labor-intensive workflows to locate the patient’s information. Clinicians, registrars, medical records and revenue cycle professionals all benefit from the patient’s information being available and accurate at the time it is needed. IT professionals benefit from the reduction of downstream integration headaches caused by multiple bolt-on technology solutions all designed to fix the errors that occurred early in the process. Join us for an engaging presentation of solutions and strategies.

Learning Points:

Identify the appropriate patient and healthcare data needed for sharing and integration
Describe the benefits of prehospital patient centric data and its ability to improve the patient and providers experience
Articulate the importance of data associated with the Joint Commission and other organizational STEMI, Stroke, Trauma, and Specialty Center requirements
Understand how to leverage prehospital data streams for correct patient demographic and insurance discovery information

Greg Howard, BS, NREMT-P

Director of Strategic Sales
ZOLL Data Systems

Bio info: Greg has worked for nearly 20 years in public safety, in private and municipal settings, including in the air...

Greg has worked for nearly 20 years in public safety, in private and municipal settings, including in the air medical industry. His experience includes teaching paramedic courses, serving as a National Registry evaluator, and developing business for a large air medical service. As the Director of Strategic Sales at ZOLL Data Systems, Greg has grown the hospital interoperability practice from a handful of EMS agencies to more than 3,000 customers, ranging from rural fire departments and county/governmental agencies to multi-state corporations and high-performance EMS agencies fielding 250,000 calls/year. Greg has managed high-level implementation processes for systems with large integrations and uses his extensive industry knowledge and paramedic mindset to problem-solve on behalf of his customers. His strong focus on helping customers achieve their goals makes Greg a popular instructor on emsCharts at local and national conferences.

Juli Forde

Director of Strategic Partnerships
ZOLL Data Systems

Bio info: Few people have the ability to move an organization from where it is to where it wants to be. Juli has been able to...

Few people have the ability to move an organization from where it is to where it wants to be. Juli has been able to do just that and has been a driving force for growth throughout her career. With a knack for discerning what customers value, she’s been instrumental in finding solutions that foster success and create strong ROI. Juli greatly expanded market share and profitability for a medical coding company by embracing innovation in response to challenges related to the shift from fee for service to value. In other roles, she grew an indirect sales channel by 535%, led year-over-year growth for an emergency medicine start-up and helped triple the membership of a non-profit.

Today, Juli serves as Director of Strategic Partnerships for ZOLL® Data Systems. By harnessing the unique data mining and predictive analytics capabilities of the ZOLL AR Boost™ solution, she develops partnerships that enable health systems and providers to realize more revenue, decrease bad debt and increase operational efficiencies.

Juli is a nationally known speaker on emergency medicine coding and reimbursement issues. She has served on committees for the American College of Emergency Physicians (ACEP), the Emergency Department Practice Management Association (EDPMA), and the Urgent Care Association (UCA). She is currently a member of the Board of Directors of EDPMA and is one of a select few non-physician members of the ACEP Coding and Nomenclature Committee.