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We Need A New Strategy: Managing the Influx of Portal Patients for Long-Term Engagement and Value Realization
We Need A New Strategy: Managing the Influx of Portal Patients for Long-Term Engagement and Value Realization
What you'll learn
Join CTG to discover how to make the most of the work your organization is already doing. We’ll explain strategies to build upon your current patient portal and telehealth offerings, optimizing for outcomes such as:
- Continuing and increasing patient engagement
- Effective patient support
- Physician engagement
- Collecting SDoH data
- Satisfied patient users
- And more
Dana Bensinger MSN, RN-BC
Client Solution Executive
CTG
Bio info: Dana Bensingerhas more than 30 years of experience in the healthcare industry. He is a Registered Nurse who is...
Dana Bensingerhas more than 30 years of experience in the healthcare industry. He is a Registered Nurse who is board-certified in Nursing Informatics, and holds a Six Sigma Green Belt. Dana has experience working with numerous healthcare organizations, including large IDNs, non-profits, children’s hospitals, and ambulatory and physician practices. Although he specializes in Epic, Dana has expertise in multiple EHR systems in the areas of planning, system selection, implementation, and optimization.
Joseph Esdale, MBA, ITIL® Expert
Client Support Manager
CTG
Bio info: Joseph Esdale has more than 20 years of experience in IT Services for healthcare. He has an MBA, and is ITIL®...
Joseph Esdale has more than 20 years of experience in IT Services for healthcare. He has an MBA, and is ITIL® Expert certified. Joe has practical Help Desk experience at all levels of service, starting his IT career as a Level 1 agent, and moving into the roles of supervisor, manager, and director for Help Desk operations. He has also managed Help Desk technology teams, and developed and deployed ITSM ticketing systems for myriad organizations.
Details

Event Type : On Demand
Date : Nov 12, 2020 12:00 PM CT
Cost : Complimentary
Credits : CPHIMS, CAHIMS
Speaker(s) : Dana Bensinger MSN, RN-BC, Joseph Esdale, MBA, ITIL® Expert
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