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Virtual Fireside Chat: Delivering Better Care to Members with AI and Advanced Analytics
Virtual Fireside Chat: Delivering Better Care to Members with AI and Advanced Analytics
What you'll learn
What you will learn from this webinar:
- Where Machine Learning and AI are playing a huge part in health plan strategies
- Using machine learning to identify at-risk members and their risk factors
- Using analytics to promote health equity
- Natural language against call center data
- Health Plan focus moving forward from 2020
Eve Gelb
SVP, Healthcare Services
SCAN Health
Bio info: Eve Gelb is Senior Vice President of Healthcare Services, and is responsible for the healthcare services functions...
Eve Gelb is Senior Vice President of Healthcare Services, and is responsible for the healthcare services functions at SCAN including care management, care coordination, quality management, and utilization management. These are the areas that deliver the SCAN Model of Care, a person-centered approach that focuses on the unique needs of each member. Eve and her team strive to ensure that SCAN members receive the right care in the right setting at every stage of their healthcare journey.Before joining SCAN in 1997, Eve worked at Texas Children’s Hospital in Houston. She holds a Master of Public Health at Tulane University and her Bachelor of Arts at the University of California, Los Angeles.
Kathleen McGrow, DNP, MS, RN, PMP
Chief Nursing Information Officer
Microsoft Health & Life Sciences
Bio info: Kathleen McGrow, DNP, MS, RN, PMP, serves as Chief Nursing Information Officer for the Microsoft Health & Life...
Kathleen McGrow, DNP, MS, RN, PMP, serves as Chief Nursing Information Officer for the Microsoft Health & Life Science Industry Team. In this role, Kathleen advises organizations on how the innovative use of technology can support their digital transformation imperatives of consumer engagement, provider enablement, analytics for population health and cognitive computing to support a learning health system. Her expertise in data, analytics and artificial intelligence is used to educate organizations on how to enhance clinical, operational and financial performance, maximize capacity and patient experience, and transform to new care models and paradigms. Kathleen has led, planned and directed programs and strategic data initiatives for provider and payer organizations including implementation of an evidence framework for best practices. This framework was used to identify customer pain points and targeted outcomes and used during engagements to assist the customer in developing success plans including quantifiable targeted outcomes such as return on investment and cost aversion. The framework was leveraged in both population health (care management) and quality improvement (QI) initiatives. Kathleen’s clinical background spans many years, with the majority of that time spent in trauma and critical care settings. She has worked at some of the premier medical centers in the United States, including Johns Hopkins and the University of Maryland Shock Trauma Center. Kathleen is a graduate of the University of Maryland with a Doctorate in Nursing Practice focused on Executive Leadership and Evidence Based Practice.
Corinne Stroum
VP, Cost and Utilization
KenSci
Bio info: Corinne Stroum is Vice President for Utilization and Cost Solutions at KenSci. Her team builds machine learning...
Corinne Stroum is Vice President for Utilization and Cost Solutions at KenSci. Her team builds machine learning products that assist health plans or provider systems through administrative efficiency, care team collaboration, and member satisfaction. She is a tenured product leader in healthcare analytics, healthIT, and population health. Corinne is a subject matter expert on the data footprint of healthcare: clinical or claims-based, she is experienced with structured data, patient experience surveys, socio-economic factors and social determinants, and unstructured notes. She is fluent in clinical interoperability standards, healthcare ontologies, and health policy. She is also an instructor for the University of Washington’s Certificate in Healthcare Data Analytics.
Details

Event Type : On Demand
Date : Sep 30, 2020 11:34 AM CT
Cost : Complimentary
Credits : CPHIMS, CAHIMS
Speaker(s) : Eve Gelb, Kathleen McGrow, DNP, MS, RN, PMP, Corinne Stroum
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